There is a large glass window on stoves to ensure that the flames can be viewed well. The airwash system keeps the glass clean. The glass is heat resistant and durable. The glass can be cleaned with a glass cleaner – abrasive cleaners should not be used as they will scratch the glass, and this will make it more difficult to clean the next time.
Although the glass is heat resistant, it will crack if inappropriate fuels are burned, e.g. domestic plastic sticking to the glass can damage it, as can burning wet logs in an already hot stove. Please be aware that some smokeless fuels (Solid fuel / Briquettes) may cause the inner surface of the ceramic glass to turn cloudy or crystallise. This is caused by a reaction of some fuels during combustion process due to excess sulphur in the fuels. Unfortunately the glass manufactures will not warrant their products from this phenomenon. Regrettably, this cannot be controlled or prevented by the stove manufacture and therefore we cannot offer any warranty. There are no known safety issues, the only effect will be a visual one.
Solid fuel requires air from underneath the grate which in turn reduces the effects of the secondary airwash, you will notice a dark grey haze on the back of the ceramic glass. It is important to clean this off the glass when the stove is cold using a stove glass cleaner. Repeated firing of the stove without cleaning the glass daily, when burning solid fuel greatly increases the chances of glass turning cloudy / crystallising. To minimise this condition we strongly recommend burning well-seasoned or kiln dried wood logs using only the airwash controls only, (Primary air controls closed).
Replacing the glass on your stove is relatively simple. Always wear safety gloves when handling glass to protect against injury. Once the damaged glass has been removed, thoroughly clean the area to remove dirt and dust that may have built up over time before fitting with the new stove glass.